Returns & Exchanges
At Tinte Cosmetics, we want you to be completely satisfied with your vintage-inspired beauty products. If you are not happy with your purchase, we offer a 30-day return window for items in their original packaging.
Initiate Your Request
Contact our customer support team via email with your order number and the specific items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original tins or containers, ensuring they are protected during transit to prevent damage.
Affix Shipping Label
Print the prepaid shipping label provided by our team and attach it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing