Frequently Asked Questions
Everything you need to know about Tinte Cosmetics products and services.
Are Tinte Cosmetics products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for opened beauty products?
For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, Tinte Cosmetics ships worldwide. Please note that customs fees, duties, and taxes are the responsibility of the customer and are determined by your local customs office.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery's progress.